Privacy Policy

Carter Hearing is committed to protecting the privacy of our clients and website visitors. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or engage with our services.

Privacy Information

1. Information We Collect

We collect personal information in the following ways:

When You Contact Us: Name, phone number, email address, and other relevant contact details when you fill out forms on our website or communicate with us via phone, email, or social media.
When You Book Appointments: Information needed for scheduling, such as your contact details, preferences, and any relevant medical information.
Website Usage Data: Non-personal information such as IP address, browser type, and pages visited to help us improve your experience and better understand how our website is used.

2. How We Use Your Information

We use the personal information you provide to:

Schedule and manage appointments
Respond to inquiries and provide customer service
Process hearing test results and provide related services
Improve the functionality and content of our website
Send you updates about our services (only with your consent)

We do not sell, trade, or rent your personal information to third parties.

3. Cookies and Website Analytics

Our website uses cookies to collect data that helps us analyze how visitors use our site. This data includes information like your IP address and browsing patterns. You can disable cookies in your browser settings if you prefer not to share this information.

4. Data Security

We take the security of your information seriously. We use industry-standard security measures to protect your personal data from unauthorized access, disclosure, or misuse. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

5. Third-Party Services

Our website may contain links to third-party websites or services that are not operated by us. Please note that we are not responsible for the privacy practices of third-party websites. We recommend reviewing their privacy policies separately.

6. Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of your information if it is inaccurate or incomplete

To exercise these rights or if you have any questions about our Privacy Policy, please contact us using the details provided below.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Any changes will be posted on this page, and we encourage you to review it periodically.

8. Contact Information

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Carter Hearing
Website: www.carterhearing.ca
Phone: +1-844-234-6665
Email: info@carterhearing.ca